McDonald Can’t Serve Visually Impaired People Because it’s Free Egg Muffin Day

March 18, 2014

SINGAPORE – Cassandra Chiu, one in every of Singapore’s first visually impaired information canine house owners, was rejected from McDonalds in Jurong Park as a result of “it was free Egg McMuffin day”.

She had posted concerning the incident on fb by means of the web page Esme the Guide Dog.

It is known that she and a good friend had gone to McDonalds at Jurong Park for breakfast and had meant to remove some hash browns and occasional. However, whereas they have been queuing up on the McCafe with Esme the Guide Dog, a number of the employees had shouted that canine weren’t allowed within the restaurant.

Cassandra and her good friend had tried to elucidate that the canine was not a pet and that Esme was a Guide Dog however being upset with being shouted at, they spoke to the supervisor who defined that ‘at the moment was free Egg McMuffin day’ and it was very crowded so they might not serve them.

Cassandra defined that they weren’t there to dine-in and have been solely taking away.

Upset, the 2 women and the information canine left McDonalds and she or he posted concerning the expertise on fb.

The confusion, was particularly unhappy as this isn’t the primary time that Esme and proprietor Cassandra have been refused service.

While many really feel it was impolite and insensitive of the restaurant house owners to reject the information canine, it may be put right down to a misunderstanding.

Many individuals in Singapore will not be acquainted with information canine, particularly since Esme is definitely the primary information canine in Singapore.

This can also be the place that McDonalds had indicated once they commented on the unique submit on fb.

McDonalds had defined that a employees member on the retailer had mistaken Esme for a pet.

It additionally clarified that the employees member’s actions by no means mirror the view of McDonalds as an organization and that it sincerely apologised for the inconvenience brought about.

Later, Cassandra clarified that she was extra upset about the truth that she was handled this manner “as a result of it was free egg McMuffin day”. She stated that it was no extra crowded than a traditional day inside the shop. “What distinction is it whether or not it’s a free Egg McMuffin day or not?” she had requested.


McDonald Can’t Serve Visually Impaired People Because it’s Free Egg Muffin Day
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