Event company went MIA after taking your money
SINGAPORE – Enjoue Events was once again in the media. This time, it was about the company ethics complained by multiple netizens.
Eunice told WAHLAOEH.sg that the company ruined her baby girl’s first birthday party.
“Thanks to them, my baby girl’s first ever party is ruined and the entire experience was a complete disaster. For those who specialise in events and services, you’ll know how important customer experience and satisfaction is. In my case, I was fuming with anger and utter disappointment.
“Also, be warned, they go MIA right after payment is made even if you keep hounding them. When things go wrong, they blame it back on you.”
Apparently, this is not the first case.
Charmaine who is also one of the victims had the similar experience. She ordered a box of cupcakes but was given a totally different box of design. Instead of offering a refund, they went MIA.
“One month before the party, I ordered 40 unicorn cupcakes and 4 tubes of unicorn meringue from B.
“B’s responses were prompt and extremely friendly to all my queries. Things took a turn after payment was made, responses from B started getting slower and slower and eventually disappear.”
WAHLAOEH.sg has reached out to Enjoue Events for comment.
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